Sandy Puc′ Family Tour | Secrets of a Master Photographer | Share the epiphany, conquer the market.

I need to cancel my seminar registration and it is more than 14 business days away?: Please contact us at 303-475-9778 and provide us with your name, seminar date and credit card information and we will process your cancellation.
I am unable to attend the seminar but it is less than 14 business days and I cannot get a refund. Will you send me the packet I would have received at the seminar?: Yes, if for some reason you are unable to attend the seminar but cannot get a refund, please email Us requesting your seminar packet.
After I registered I received a discount code for money off, how do I get this refund?: Discount codes may only be applied when the ticket is purchased. We cannot refund a discount amount after tickets have been purchased. Tickets may be refunded up to two weeks (14 business days) prior to show, only if you are unable to attend.
I would like to participate in the International Charity Model Search and did not receive a download for the model search. How do I get the download?: Your four-digit tour ticket number is your order number. This number is the number that will allow you to register at www.sandypucmodels.com for the International Charity Model Search.
I ordered tickets to the tour, I was unable to print my tickets. I have my receipt that was emailed to me, is there anyway I can get the tickets emailed to me?: Please print your receipt in place of your ticket to show at the tour registration desk at the seminar.
How can I gain access to the ICMS marketing kit?: Visit www.sandypucmodels.com to create your account using your tour ticket number. Once you've create your account you will have access to the marketing material section of the website.
Can I be put on a wait list for my city?: Sorry, but we are unable to administer a wait list. Our best recommendation is to visit the website to check for ticket availability. As soon as cancellations occur the site will show as "Register."
What's the best way for me to register for my seminar?: The best way to guarantee a seat is to register online.
What do I need to show at the door to get in?: Please bring your emailed confirmation to show the registration desk. If you don't have your confirmation, you can give your name to the people at the registration table and they will verify you are on the registration list.
One of the people I originally registered cannot attend, can I bring someone else in their place?: Yes, just have them check in at the registration table with the name of the original attendee.
How early should I arrive for the seminar?: We recommend arriving up to an hour before the program/seminar begins so that you have time to check in, receive your registration packet, and get settled. For instance, if the program starts at 2:00 pm, please consider arriving around 1:00 pm for program registration/check-in. For a program that starts at 5:00 pm, consider arriving at 4:00 pm.
Can I arrive late for the seminar?: We ask that attendees be no more than 30 minutes late to avoid missing important information. Many times, when attendees arrive late, they ask questions that were actually addressed earlier in the seminar and keep the instructor from being able to cover newer material due to backtracking.
Can I bring my spouse or child with me for free since they are just coming along for the ride?: Anyone attending the event will need to have purchased a ticket, this includes staff or other members from your studio and/or spouses. We discourage bringing your children to the event, as it can be disruptive to the other attendees if the child is making noise or the parent has to keep leaving the seminar.
At what hotel is my seminar being held?: Please check the website at the BUY TICKETS link, find your date and location and click the "More Information" link. If your hotel says "TBA," we will post the name and address of the venue online 30 days prior to the tour date.
Is there a dinner break during the seminar?: There are two 15-minute and one 25 minute breaks during the seminar, however, Sandy Puc' Tours does not provide food or beverages.
Can I bring food?: We encourage you to bring your own food and beverages as Sandy Puc' Tour does not provide these. As a courtesy to others during the seminar/show, please consider using your breaks to enjoy your food and/or beverage.
Can I record the seminar?: There is no recording permitted, including video, voice and photographs.
Will Sandy be photographing models during the seminar?: For demonstration purposes, when Sandy has models available she will be photographing them. She does her best to have a live model for each seminar stop.
Will I be able to purchase products after the seminar?: Products are available for purchase, you can click on the "Store" button at the top of this page. You can download the pdf order form and fax your order to (720) 974-9778 or email it to tech support and we will do everything within our knowledge and experience to troubleshoot our product.
I will not be able to attend the Sandy Puc' Tour seminar. Can I purchase Sandy's presentation on DVD?: Sandy's Sandy Puc' Tour presentation will beavailable for purchase for $99 after the completion of the tour. Previous tours are available for purchase in the store shopping page.
Will I be able to purchase products after the seminar?: Products are available for purchase, you can go to www.sandypuctours.com or you can download the pdf order form and fax your order to (303) 798-5003 or email it to orders@sandypuc.com.
I did not bring my checkbook with me to the seminar. Can I purchase products at the reduced price from the day of the seminar online?: Those prices are available on the seminar day only.
Contact Us:: We are available to respond to your inquiries Monday through Friday from 8:00 A.M. to 5 P.M. Mountain Standard Time. For general questions, please review the FAQs page, then contact the the tour manager for further inquires. For questions about your order please email us.